Program and project manager for complex technology work —
infrastructure, cloud, capital technology, governance, and security —
with a clear move into AI product and hybrid project–product roles.
I step into complexity, create clarity, and get things done.
Infrastructure
Data Centers
Capital Technology
Cloud · FinOps
AI · Product
That’s where I deliver.
A.01 — WHO IS CIARÁN
Identity
Who is Ciarán?
I’m a Technology Program Manager. I lead complex technology projects and
programs across infrastructure, cloud, capital technology, governance,
security and emerging technology.
My work sits where technical complexity meets people, dependencies and
execution — understanding how things actually work, bringing the right
people together, making the problem visible, and turning it into work
that can move.
Over 20+ years working at or with brand-name companies like Yahoo,
Symantec, Meta, Apple, Marvell, Pearson, SFO Airport, Nimble Storage,
and Infoblox — across semiconductor engineering, enterprise
infrastructure, cloud, airport technology, supply chain engineering,
financial governance, security, privacy and technology separation.
The delivery record is technology program and project management.
The next chapter is hybrid: AI product and project roles where someone
has to make complex systems visible, sequence the work, and still care
about the product being built — local / private AI, governance, and
hands-on product practice.
“Working with Ciaran was a fantastic experience on multiple projects. I found him a professional with great experience and profound knowledge of technical solutions. He understands complex issues even when outside of his immediate area of expertise. I am impressed by his work ethic and communication skills. It would be a pleasure to work with him again in the future. I strongly recommend him.”
“Ciaran was one of the best project managers I’ve worked with while I was working at Pearson. He is an excellent professional, have impressive work ethic and communication skills. He is an information security minded person and worked with me to improve vulnerability management process for the products that he manages. His efforts were truly remarkable that we were able to increase vulnerability scanning coverage on AWS EC2 instance up to 90% within 12 months. Which the security team was able to follow up with SRE teams to remediate the vulnerabilities in short period of time and gain management support to security related matters. I am glad to have worked with him and have no hesitation recommending him to potential employers.”
Information Security & Cyber Security Professional
“Ciaran joined Yahoo! NOC with both large enterprise operations and IT experience. In addition to his day to day NOC duties He developed a lot of new ideas and initiatives that benefited the Yahoo! NOC, and - by extension- the company in general. As a self-starter with a keen eye for where process can be improved, Ciaran also displayed thought leadership in researching, developing and documenting projects for the Yahoo! Network Operations Center (NOC). These included an IT Disaster recovery process, an ITIL-compliant auditing process for Incident management, a virtualization project for reducing costs for Yahoo!”
Director @ Nvidia
“Ciaran is a fearless service manager with a unique ability to work with (outsourced) Managed Service Providers, external vendors and internal Senior Management. He is extremely well versed in ITIL process, coaching excellence in offshore teams and working towards solutions that drive the core business forward. He always has a creative, positive outlook and has a real talent at organizing and bringing people together. His presentation style is open and inviting to questions, engaging, and thorough. Ciaran is a self-starter and developed many initiatives while Service Delivery manager at Symantec.”
Head of Global Infrastructure & Cloud @ Bio-Rad
“I've worked very closely with Ciaran over the years and have always found him to be proactive in his work and has always shown a strong ability to manage various tasks whilst under the pressure that a NOC can bring. Ciaran is reliable, trustworthy, punctual and a strong team player. I'd have no problem whatsoever in recommending Ciaran for any role that he may wish to pursue in the future.”
Senior Data Centre Manager at Yahoo
“Ciaran was one of the good ones. He consistently exhibited ownership and personal investment in driving issues to solution that lead the NOC organization at Yahoo. He never brought me an issue that was not already well researched and diagnosed. I always knew that when Ciaran was looking me up to assist with an issue that it was something off the wall and complex that actually needed more focus and time than the NOC allows and not just another misdiagnosed speed and duplex issue. I would hire Ciaran in a heartbeat as a senior in any operational organization.”
Network Architect at salesforce.com
“Working with Ciaran was a fantastic experience on multiple projects. I found him a professional with great experience and profound knowledge of technical solutions. He understands complex issues even when outside of his immediate area of expertise. I am impressed by his work ethic and communication skills. It would be a pleasure to work with him again in the future. I strongly recommend him.”
“Ciaran was one of the best project managers I’ve worked with while I was working at Pearson. He is an excellent professional, have impressive work ethic and communication skills. He is an information security minded person and worked with me to improve vulnerability management process for the products that he manages. His efforts were truly remarkable that we were able to increase vulnerability scanning coverage on AWS EC2 instance up to 90% within 12 months. Which the security team was able to follow up with SRE teams to remediate the vulnerabilities in short period of time and gain management support to security related matters. I am glad to have worked with him and have no hesitation recommending him to potential employers.”
Information Security & Cyber Security Professional
“Ciaran joined Yahoo! NOC with both large enterprise operations and IT experience. In addition to his day to day NOC duties He developed a lot of new ideas and initiatives that benefited the Yahoo! NOC, and - by extension- the company in general. As a self-starter with a keen eye for where process can be improved, Ciaran also displayed thought leadership in researching, developing and documenting projects for the Yahoo! Network Operations Center (NOC). These included an IT Disaster recovery process, an ITIL-compliant auditing process for Incident management, a virtualization project for reducing costs for Yahoo!”
Director @ Nvidia
“Ciaran is a fearless service manager with a unique ability to work with (outsourced) Managed Service Providers, external vendors and internal Senior Management. He is extremely well versed in ITIL process, coaching excellence in offshore teams and working towards solutions that drive the core business forward. He always has a creative, positive outlook and has a real talent at organizing and bringing people together. His presentation style is open and inviting to questions, engaging, and thorough. Ciaran is a self-starter and developed many initiatives while Service Delivery manager at Symantec.”
Head of Global Infrastructure & Cloud @ Bio-Rad
“I've worked very closely with Ciaran over the years and have always found him to be proactive in his work and has always shown a strong ability to manage various tasks whilst under the pressure that a NOC can bring. Ciaran is reliable, trustworthy, punctual and a strong team player. I'd have no problem whatsoever in recommending Ciaran for any role that he may wish to pursue in the future.”
Senior Data Centre Manager at Yahoo
“Ciaran was one of the good ones. He consistently exhibited ownership and personal investment in driving issues to solution that lead the NOC organization at Yahoo. He never brought me an issue that was not already well researched and diagnosed. I always knew that when Ciaran was looking me up to assist with an issue that it was something off the wall and complex that actually needed more focus and time than the NOC allows and not just another misdiagnosed speed and duplex issue. I would hire Ciaran in a heartbeat as a senior in any operational organization.”
Open to technology program and project manager roles — and to hybrid
AI product / project work where delivery discipline and product judgment
both matter. Consulting and fractional leadership also welcome.